Privacy Policy

What Information we Collect

• Account Information: We collect your name, email address, and optionally, your phone number when you create an account on Apartey.
• Location Information: We collect the address of the property you are reviewing or listing, as well as your approximate location for service relevance and content localization.
• Usage Data: This includes your activity on the platform such as pages visited, searches performed, listings interacted with, and reviews submitted.
• User-Generated Content: This covers all content you post, including reviews, property listings, messages, comments, and uploaded documents (e.g., lease agreements).
• Device Data: We collect information such as your IP address, browser type, operating system, and cookies to enhance user experience and for compliance (e.g., GDPR and NDPR).

How we Use Your Information

• To operate and improve the platform, including displaying listings, publishing reviews, managing home swaps, and generating housing insights.
• To communicate with you about account-related matters, service updates, new features, promotions, and customer support.
• To ensure trust and safety through content moderation, account verification, dispute resolution, and fraud detection.
• To comply with applicable laws and regulations, including data privacy laws in the EU (GDPR) and Nigeria (NDPR).

Legal Basis for Processing (EU Users)

• Performance of a Contract: Processing necessary to provide services through Apartey.
• Compliance with Legal Obligations: To comply with applicable laws and law enforcement requests.
• Legitimate Interests: To ensure platform security, prevent fraud, and improve our services.
• Consent: Where required, we will seek your consent, e.g., for marketing communications or cookie tracking.

Data Sharing

We do not sell your personal data.

We may share data with:

• Service providers (e.g., web hosting, analytics, and customer support platforms).
• Law enforcement or regulators, if required by law or to protect the rights, property, or safety of Apartey, its users, or others.

Data Storage & Sharing

• Data is securely stored on servers located within the EU and Nigeria.
• Where cross-border data transfers occur (e.g., for hosting or analytics), we apply appropriate safeguards, such as standard contractual clauses or privacy shield certifications where applicable.

Your Rights (EU and Nigeria)

As a user, you have the following rights:

• Access your personal data
• Rectify or delete your personal data
• Object to or restrict certain types of processing
• Data portability — request a copy of your data in a machine-readable format
• Lodge a complaint with a data protection authority if you believe your rights have been violated

Retention

We retain your data for as long as it is necessary to provide our services, comply with legal obligations, and resolve disputes. You may request deletion of your data, and we will honor that request unless we are legally obligated to retain it.

Cookies

• Enable platform functionality (e.g., keeping you logged in)
• Collect analytics to improve the user experience
• Comply with EU cookie consent laws through a clear consent banner for EU users